Xweather

Troubleshooting & FAQs

How do I change the device location and name?

Xweather Protect, Xweather Optimize, Xweather Observe

Which browsers are supported?

Why isn’t the page loading?

Why can I not hear alerts?

Why can I not protect more assets?

General

I have forgotten my password. How can I reset it?

How can I enable or reset multi-factor authentication (MFA) for my user?

I did not get the email to set my password. What can I do?

Login

How can I download measurement data?

Is there an API and API documentation available?

Why isn't my device data showing up?

Why am I not receiving emails and alerts?

Data access

How does Xweather control measurement data quality?

Why is some of the measurement data marked as rejected?

Data quality

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Protect

Optimize

Observe

Help centers

Xweather Protect help center

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.