User lists are used for sending notifications about alerts. You need an admin role to manage user lists.
You can add users to existing user lists, or create user lists and add users to it at the same time.
Creating user lists
Select + Add > User list.
Name the user list.
When you create a new user list, select whether to set it as a default list. If this is the first user list that you are creating, the system automatically makes it the default list.
Select the users that will be assigned to the list.
Select Next.
Review the details and select Save.
Adding users to user lists
Select ☰ menu (three horizontal lines in the top corner).
Select Users and user lists.
Choose the list you wish to edit. Selecting the name of the list shows all existing lists.
Select Edit user list.
Select the users you want to add and select Next.
Review the details and select Save.
Editing user lists
Select ☰ menu (three horizontal lines in the top corner).
Select Users and user lists.
Select the list you wish to edit. Selecting the name of the list shows all existing lists.
Select Edit user list.
Make the changes and select Next, then Save.
Deleting user lists
Select ☰ menu (three horizontal lines in the top corner).
Select Users and user lists.
Select the list you wish to delete. Selecting the name of the list shows all existing lists.
Select Edit user list.
Select Delete and confirm.
Note: The default user list cannot be deleted. You must first assign another list as default.
Removing users from user lists
Select ☰ menu (three horizontal lines in the top corner).
Select Users and user lists.
Select the list you wish to edit. Selecting the name of the list shows all existing lists.
Select Edit user list.
Deselect the users you wish to remove from the user list.
Select Next.
Select Save.
Managing multi-factor authentication (MFA) for users
User management includes enabling and disabling multi-factor authentication (MFA) for users.
The following actions are available for admin users only.
If you have the regular user role, request this from your account admin.
Activating MFA
Select ☰ menu (three horizontal lines in the top corner).
Select Users and user lists.
Select the ellipsis button (...) for the user you wish to manage.
Select Enable MFA.
The added user gets an email to set up their MFA.
Deactivating MFA
Select ☰ menu (three horizontal lines in the top corner).
Select Users and user lists.
Select the ellipsis button (...) for the user you wish to manage.
Select Disable MFA.